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Compared to the original scheduled arrival time

This decides whether the airline can refuse to pay

Why does the reason matter?
Airlines don't owe compensation for a delay or cancellation caused by an "extraordinary circumstance" — genuinely external events like bad weather, security threats, or a third-party strike. A technical fault is usually NOT extraordinary, even though airlines often say otherwise: case law treats routine mechanical problems as an ordinary cost of running an airline. The airline has to prove the exemption applies, not the other way round.

Only matters if you departed from outside the EU/UK — skip the guesswork otherwise

Compensation

Select two airports

Estimate for reference only, not verified proof — check the sources below, and their access date, before relying on this for a claim or filing.

    Wizz Air delay compensation

    When Wizz Air has to pay for a delayed, cancelled or overbooked flight, how much, and how to claim.

    Wizz Air is licensed in Hungary, so it is covered by EU261 on every flight to or from an EU, EEA or Swiss airport, and by UK261 on flights departing the UK. A covered flight that arrives 3 or more hours late, is cancelled at short notice or overbooked earns a fixed €250, €400 or €600 by distance (£220, £350 or £520 under UK261), unless the cause was genuinely extraordinary, such as bad weather or an air traffic control restriction. On flights over 3,500 km, a delay of 3 to 4 hours earns half.

    Reviewed by RuleCost Editorial Team. Rules for 2026, updated 18 Sept 2026.

    How to use it

    1. 1Enter the departure and arrival airports.
    2. 2Choose what happened and how late you arrived.
    3. 3Pick the reason the airline gave and read the amount — the calculator can also draft the claim letter.

    Which Wizz Air flights are covered

    Departing an EU, EEA or Swiss airport (Frankfurt → New York)EU261
    Arriving in the EU from outside (New York → Frankfurt)EU261
    Departing a UK airport (London → New York)UK261
    Arriving in the UK from outside (New York → London)Not covered

    Wizz Air also flies as Wizz Air UK and Wizz Air Malta. The operating company only matters for a flight into Europe from outside it.

    Claim from Wizz Air directly

    Wizz Air takes compensation claims through its general customer relations form (we found no separate EU261 form): wizzair.com. Have your booking reference, flight number and date ready. Claiming directly is free, and the complaint letter from the calculator above sets out the regulation and the amount.

    What a delay from Wizz Air's BUD base is worth

    ToDistanceCompensation
    London (LHR)1,489 km€250 (EU261)
    Paris (CDG)1,248 km€250 (EU261)
    Amsterdam (AMS)1,169 km€250 (EU261)
    Frankfurt (FRA)836 km€250 (EU261)
    Barcelona (BCN)1,522 km€400 (EU261)
    Palma de Mallorca (PMI)1,590 km€400 (EU261)
    Rome (FCO)835 km€250 (EU261)
    Athens (ATH)1,122 km€250 (EU261)
    Istanbul (IST)1,016 km€250 (EU261)
    Tenerife South (TFS)3,766 km€600 (EU261)
    Hurghada (HRG)2,583 km€400 (EU261)
    Dubai (DXB)4,009 km€600 (EU261)
    New York JFK (JFK)7,017 km€600 (EU261)
    Bangkok (BKK)8,256 km€600 (EU261)

    From BUD, for a delay of 3 hours or more at the final destination (more than 4 hours over 3,500 km, or the amount is halved), not caused by extraordinary circumstances. It shows the amount by distance, not that Wizz Air flies every route. Open the full calculator · All airports and airlines

    Questions

    Does Wizz Air have to pay compensation for a delayed flight?
    Yes, on a covered flight that reaches its final destination 3 or more hours late, unless Wizz Air proves the cause was extraordinary and couldn't have been avoided with all reasonable measures.
    How much compensation can I get from Wizz Air?
    A fixed amount per passenger, set by distance: €250 up to 1,500 km, €400 up to 3,500 km and €600 beyond under EU261, or £220, £350 and £520 under UK261. It doesn’t depend on the ticket price.
    Is a technical problem an extraordinary circumstance?
    Usually not. The EU Court of Justice has ruled that technical problems arising from normal operation of the aircraft are part of an airline’s ordinary business, so they don’t excuse it. Weather, air traffic control restrictions, security risks and strikes by outside staff can.
    How do I claim from Wizz Air?
    Write to Wizz Air first, through its own claim form or customer relations, with your booking reference and flight number — the calculator above can draft the letter. If it refuses or doesn't answer, escalate to the enforcement or dispute resolution body in the country of departure. Time limits depend on the country.
    Does it matter which Wizz Air company operated my flight?
    Wizz Air also flies as Wizz Air UK and Wizz Air Malta. The operating company only matters for a flight into Europe from outside it.